Privacy Policy
Last updated 4 October 2026
KitchenOS helps your household plan meals, track the pantry, and manage health needs such as allergies, diets and medicines. This policy explains what we collect, why, who can see it, who we share it with, how long we keep it, and the choices you have. It is written to meet India's Digital Personal Data Protection Act, 2023 (DPDP) and Google Play's requirements.
Who we are
KitchenOS is operated by Ganakys Codilla Apps (OPC) Private Limited ("KitchenOS", "we", "us"), a company registered in Kerala, India (GSTIN 32AAMCG3613Q1ZB). For any privacy question, contact us at privacy@kitchenos.cloud.
Information we collect
We collect only what the app needs to work for you. You provide most of it directly; some is collected automatically as you use the app.
| What | Why we collect it |
|---|---|
| Account details: phone number and name | To create and sign in to your account (one-time password login). |
| Household members: names, ages or dates of birth, and each person's role (planner, adult, elder, child, helper or guest) | To plan for everyone in the household and to decide who can see what (see "Who in your household can see what"). |
| Food-safety information: allergies, diets, and religious or fasting food rules | To keep unsafe food out of meal plans, swaps and shopping lists, and to warn about dishes that may not suit someone. |
| Health information (sensitive): medical conditions, pregnancy, breastfeeding or recovery, health goals, weight and height, nutrition targets, medicines, dose times and dose records | To suit meal plans to health needs, to send medicine reminders, to show dose history and refills, and to show food–medicine and medicine–medicine warnings. You choose whether to provide any of it. |
| Prescription photos (optional) | When you photograph a prescription, the image is read to draft a list of medicines for you to check and confirm. We do not store the photo or the text read from it, and location information is removed from the photo before it leaves your phone. |
| Other photos (optional): fridge, receipt, meal or recipe-page photos | To read items, a receipt, a dish or a recipe, on your request. Location information is removed from photos before upload. A recipe-page photo is deleted once it has been read. Other photos are kept in your private storage for up to 90 days, and you can delete them sooner at any time. |
| Voice (optional) | When you use voice entry or the voice assistant, your speech is used to understand and carry out the request. Voice recordings are kept for up to 30 days. Voice-assistant conversation transcripts are kept in your private history, which only you can see, until you clear it or delete your account. |
| Food and activity you log: meals cooked and eaten, pantry items, hydration, shopping | To show your plan, nutrition, shopping lists and expiry reminders. |
| Approximate location (coarse only, optional) | To tailor a weather-based hydration suggestion. Your phone rounds the location to about 1 km before sending it; our weather provider (Open-Meteo) receives only that rounded location to return the local weather, and we keep only the weather result, not your location. We never collect precise GPS location. |
| Subscription status | To unlock paid features. Google Play handles payment; we receive only the subscription status, never your card or bank details. |
| App activity and diagnostics: feature usage, crash and error reports, device information | To keep the app working and fix problems. Error reports are filtered to remove health information and the content of your requests before they are sent. We do not collect your device's advertising ID. |
Who in your household can see what
KitchenOS is shared by a household, so we limit what each person sees:
- Food-safety information (allergies, diets and food rules) is visible to the household's adults and to the helpers or cooks you add, because whoever cooks needs it to keep everyone safe.
- Health information (conditions, pregnancy, health goals, weight, nutrition targets and medicines) is visible to the person it belongs to and to the household's adults (the planner and other adult members), so they can care for one another. It is never shown to helpers, guests or children.
- An elder with their own account decides whether the family's adults can see their medicines and health information. Only the elder can change that setting.
- Meal plans and notes that the whole household sees never name anyone's medical condition. A health-related change appears only as "adjusted for a family member's health needs".
How we use your information
- To provide the service: meal plans, pantry, logging, reminders, medicine tracking, and voice and photo entry.
- To keep food safe and suitable for each member's allergies, diet, religious rules and health needs.
- To operate, secure, debug and improve the app.
- To process your subscription and provide support.
- To send you notifications you have enabled (for example meal, medicine or expiry reminders).
We do not sell your personal data, and we do not use your health information for advertising.
AI processing
KitchenOS uses artificial intelligence to suggest meal plans, to read photos (prescriptions, recipes, receipts and dishes) and to understand voice requests. To do this, only the information needed for that request is sent to an AI provider, which processes it solely to produce the result you asked for:
- For a meal plan: your household's food-safety rules and relevant nutrition and health needs, without saying which member has which condition.
- For a photo: the photo, with location information removed.
- For voice: your speech and the information needed to answer you.
We do not use your information to train AI models.
Our AI providers are NVIDIA (which runs the DeepSeek open model we use on NVIDIA's own service; your data is not sent to DeepSeek), Anthropic (Claude), Google (Gemini) and OpenAI.
AI output is a suggestion and can be wrong. The app asks you to confirm medicines, allergies, diets and food rules line by line before saving them. Medicine warnings come from public-domain U.S. FDA drug label text and KitchenOS guidance. They have not been reviewed by a pharmacist, they may be incomplete, and they are not medical advice. Always check with your doctor or pharmacist.
Who we share data with
We share data only with service providers who process it on our behalf to run the app:
| Provider | Purpose |
|---|---|
| Google Firebase / Google Cloud | Account sign-in, secure database and file storage, notifications, and crash and performance monitoring. |
| Google Play | Subscription billing. Google is the merchant of record; we never receive your card or bank details. |
| NVIDIA, Anthropic, Google (Gemini) and OpenAI | AI meal planning, and photo and voice request processing (see "AI processing"). |
| Sentry | Error reporting so we can fix problems. Health information and request content are filtered out first. |
We may also disclose data if required by law, or to protect the rights, safety and security of our users and our service.
Where your data is stored
Your account and household data is stored in Google Cloud's Mumbai, India region. Our AI providers and error-reporting provider may process data outside India, for example in the United States, only to provide the service described above.
How long we keep your data
- Account and household data: for as long as your account is active.
- When you delete your account: deletion takes effect after a 30-day grace period, during which you can cancel it in the app. After that, we delete your personal data, except limited records we must keep for legal, tax or security reasons.
- Prescription photos: not stored.
- Recipe-page photos: deleted once read.
- Other photos: up to 90 days, or sooner if you delete them.
- Voice recordings: up to 30 days. Voice-assistant transcripts: until you clear your voice history or delete your account.
- Data exports you request: available to download for 30 days.
- Backups: our database is backed up daily, and backups are kept for 14 days, so deleted data can remain in a backup for up to 14 days before it expires.
Security
Data is encrypted in transit and at rest. Access inside a household is limited by role, as described above, and our own staff's access to personal data is restricted to what is needed to run the service. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.
Your rights and choices
You can, at any time:
- Access your information in the app, and download a copy of your data ("Download my data" in the app).
- Correct your household, health and profile information in the app.
- Erase data: delete photos now, clear your voice history, or delete your account (You → Data & privacy → Delete account). You can also ask us by email at privacy@kitchenos.cloud if you can't use the app.
- Withdraw consent for optional data: for example, stop sharing your health information with family adults (elders), or turn off location or notifications.
- Manage your subscription in the Play Store.
Under the DPDP Act, as a Data Principal you also have the right to grievance redressal, and to nominate another person to exercise your rights in the event of death or incapacity. To exercise any right you cannot complete in the app, contact our Grievance Officer below.
Children
KitchenOS accounts are for adults managing a household. A parent or guardian may add a child as a household member (name, age, dietary and health needs) to plan that child's meals. That information is provided and controlled by the adult, who gives consent on the child's behalf. We do not show advertising to children, and we do not track or monitor children's behaviour. A child using the app sees only their own information and the household's food-safety information, never other members' health information. If you are under 18, please use KitchenOS only through your parent's or guardian's household invitation.
International users
KitchenOS is operated from India. If you use it from another country, your data is processed as described above, in India and in the countries where our service providers operate.
Changes to this policy
We may update this policy as the app evolves or the law changes. We will update the date at the top and, for material changes, notify you in the app.
Grievance Officer & contact
In line with the DPDP Act and applicable Indian law, you may raise any concern about your data with our Grievance Officer, who will acknowledge and address it within the timelines the law requires:
For general privacy questions, write to privacy@kitchenos.cloud.